WOOLLARD NICHOLS AND ASSOCIATES, LLC,

dba WOOLLARD NICHOLS TORRES CONSULTING

PRIVACY POLICY

Most Recent Update: July 24, 2024

This Privacy Policy explains how Woollard Nichols and Associates, LLC (dba Woollard Nichols Torres Consulting) collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at www.woollardnicholstorres.com.

COLLECTION OF PERSONAL INFORMATION

Information collected directly from you: We may collect personal information directly from you, for example through a web form, during an online or in-person registration, or while setting up a membership account. Personal information we collect directly from you may include first and last name, address, email address, and phone number.

Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website. Our website may also use cookies to personalize your experience and enable certain features. You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

Information collected from our advertising partners: We do not collect personal information about you from advertising partners. We do not have advertising partners.

USE OF PERSONAL INFORMATION

We use information collected directly from you to provide you with direct communications about our work together, our products and services, customer service and support, and other relevant information. We may also use this information to market our products and services to you by email message subject to your consent.

We may also use information collected automatically from your device to provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts.

We do not use information collected from our advertising partners.

DISCLOSURE OF PERSONAL INFORMATION

We may use third-party service providers to assist us with providing and marketing our products and services to you and we may share your information with such third parties for these limited purposes.

• We use Mailchimp for our email marketing communications. For more information about how we may use your information with Mailchimp and the information that may be collected through our email campaigns, see Mailchimp’s Privacy Statement: https://www.intuit.com/privacy/statement/.
• We use Zoom for our phone and text message communications. Zoom uses and processes your information in accordance with its privacy policy available at: https://explore.zoom.us/en/privacy/
• We may use Mobilize (aka Forj) and Google to communicate with you via individual or daily digest emails. Mobilize uses and process your information in accordance with its privacy policy available at: https://www.forj.ai/mobilize-privacy-policy. Google uses and process your information in accordance with its privacy policy available at: https://policies.google.com/technologies/partner-sites.
• We may use Survey Monkey, Google, and Airtable to collect information via online forms and/or surveys. Survey Monkey uses and process your information in accordance with its privacy policy available at: https://www.surveymonkey.com/mp/legal/privacy/. Google uses and process your information in accordance with its privacy policy available at: https://policies.google.com/technologies/partner-sites. Airtable uses and process your information in accordance with its privacy policy available at: https://www.airtable.com/company/privacy.
• We may use Silk Start and Wild Apricot membership databases to sign you up for membership and communicate with you via email. Silk Start uses and process your information in accordance with its privacy policy available at: https://www.silkstart.com/privacy-policy/#:~:text=Regarding%20compliance%20on%20our%20website,they%20can%20verify%20their%20identity.. Wild Apricot uses and process your information in accordance with its privacy policy available at: https://www.wildapricot.com/legal-center/privacy-policy.
• We may use PayPal, Stripe, Worldline, and Affinipay as payment processors. PayPal uses and processes your payment information in accordance with its privacy policy available at https://www.paypal.com/us/legalhub/privacy-full. Stripe uses and processes your payment information in accordance with its privacy policy available at https://stripe.com/privacy. Worldline uses and processes your payment information in accordance with its privacy policy available at https://worldline.com/en-ee/compliancy/privacy. Affinipay uses and processes your payment information in accordance with its privacy policy available at https://www.affinipay.com/terms/privacy/.
• We use Google Analytics and WordPress to help us understand how visitors interact with our website. Google Analytics uses and processes your information in accordance with its privacy policy available at https://policies.google.com/technologies/partner-sites. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/. WordPress uses and processes your information in accordance with its privacy policy available at https://wordpress.org/about/privacy/.

We do not have any advertising partners.

We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

EMAIL COMMUNICATIONS

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any email sent from us.

TEXT MESSAGE COMMUNICATIONS

We will only send text messages to communicate via 1:1 or small group text with existing clients who have given us verbal permission to do so. If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at https://www.woollardnicholstorres.com/terms-of-service/.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

YOUR PRIVACY RIGHTS

You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at info@woollardnicholstorres.com

CHANGES TO THE THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Please review it frequently.

CONTACT INFORMATION

If you have any questions about this policy or our privacy practices, please contact us at info@woollardnicholstorres.com.